Frequently Asked Questions

Getting started is easy! Just follow these steps:

- Visit our Services page and choose the level of service that best fits your needs.
- Click "Get Started" and choose a consultation date.
- On the call, we’ll discuss travelers, preferences, and your trip details. This helps us determine the exact services and time required so we can provide an accurate service fee.
- Once your fee (if any) is paid, we begin the research and booking phase. We will then prepare your options for your itinerary, ensuring every detail aligns with your vision.
- After your approval, we’ll finalize everything. Contracts will be signed, deposits and payments taken care of, and all arrangements made—so you can sit back, relax, and get ready for your trip!

- We are an independent contractor for travel through World Via.
- World Via provides ongoing training and certifications, ensuring we stay up to date with industry trends.
- Through World Via, we have access to travel partners worldwide, giving us exclusive booking opportunities.
- Their network allows us to offer special incentives and deals that individual agencies may not have access to.

By partnering with World Via, we can provide you with expert knowledge, exclusive perks, and a seamless travel planning experience!

Through our global network of partners, we can secure exclusive VIP perks and amenities to enhance your travel experience. Some of these may include:

- Resort or spa credits to elevate your stay
- Onboard credit for cruises to enjoy extra experiences
- Complimentary breakfast for a great start to your day
- Complimentary room upgrades (when available) for added luxury
- Early check-in or late check-out (when available) for more flexibility

These perks vary by destination and availability, but we always strive to get you the best possible benefits for your trip!

- Some partners allow a "takeover booking," where we can add our name as the Agent of Record.
- This is not always guaranteed, but we will check with the supplier to see if it’s possible.
- If eligible, we can unlock exclusive perks such as credits, upgrades, or special amenities.
- Regardless of the booking status, we will always do our best to enhance your vacation and make it everything you hoped for!

- No, I’m happy to help with any trip, whether it’s as simple as a one-night hotel stay or as grand as a year-long cruise around the world.
- No booking is too small or too large—I'm here to assist with all your travel needs!

- As soon as you start thinking about your trip is a great time to reach out. The earlier we can start, the better we can tailor your trip to perfection.
- Even if you haven't settled on exact dates, we can help by suggesting the best times of the year for things like festivals, events, or even when tulips are in bloom, for example.
- More time means more room availability, the possibility of lower prices, and the chance to book tours and festivals before they sell out! The sooner we begin, the more we can ensure your trip is everything you imagined.

- That’s totally up to you. If you prefer, you can hand everything off to us and simply ask us to create an amazing vacation.
- Or, if you have a specific vision in mind, you can provide the full itinerary, and we’ll take care of the booking.
- The more information we have about your likes, dislikes, needs, wants, interests, and desires, the better we can plan a vacation that’s tailored just for you!

- This depends on many factors, and we will need to look into it if the situation arises.
- Many suppliers and partners have cutoff dates for changes, and additional charges or fees may apply.
- Travel insurance is highly recommended to cover any unforeseen circumstances and protect you in case changes are needed.

We’ll always do our best to accommodate changes, but the earlier we know, the better we can assist!

- In most cases, yes, we do charge service fees for anything we research, curate, or custom design.
- If you bring us a complete booking with dates, itinerary, accommodations, etc., and simply want to secure perks, we will handle your booking without service fees and try to get you the best perks available.
- Our service fees are non-refundable and are based on the number of travelers, length of the trip, and the level of service required to plan your trip.

We are committed to providing value and making sure you get the best experience possible, and the service fees help us ensure top-quality planning!

- Service fees are non-refundable and must be paid in full after the initial consultation before any research begins.
- Fees paid to suppliers or partners will follow their respective refund/cancellation policies, so any changes or cancellations will depend on the terms set by them.
- Travel insurance is always highly recommended to cover any unexpected cancellations or changes that are allowable under the policy. We work with several providers for travel insurance and will be happy to discuss it during our consultation call.

We aim to be transparent and clear with all policies to ensure a smooth planning experience for you!